Last Updated: June 2026
Introduction
Welcome to Chisobuy. Chisobuy is owned and operated by Chisobox Ltd. We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place orders, or use our services.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction information
- Device and browser information
- Website usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Provide customer support
- Communicate order updates
- Improve our website and services
- Prevent fraud and unauthorized activities
- Comply with legal obligations
Payment Information
Payments may be processed through third-party payment providers. Chisobuy does not store your complete debit card, credit card, or banking information on our servers.
Cookies
Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyze website performance.
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Delivery and logistics partners
- Payment service providers
- Government authorities when required by law
- Service providers that help operate our website
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission method is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where legally permitted
- Opt out of marketing communications
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy, please contact Chisobuy through our website or WhatsApp support channel.